FAQ

FAQ’s

How do I get more information regarding products and pricing?

  • Call VIPS at 1 (818) 484-5247, or toll free at 1 (888) 830-0816
  • Send Fax to 1 (818) 484-5249, or toll free to 1 (888) 348-1477
  • Email VIPS at: orders@vipsincorporated.com
 

How do I place an order with VIPS?

  • System generated orders placed directly with VIPS
  • Phone orders: Call 1 (818) 484-5247, or toll free at 1 (888) 830-0816
  • Fax orders to VIPS 1 (818) 484-5249, or toll free to 1 (888) 348-1477
 

What is the shipping process?
Our lubricants are shipped directly from the manufacturer to the location specified by you at the time of order placement.

What is the approximate lead time?
Order fulfillment and shipment are based on availability of products which will be provided at the time of order placement. In stock product will ship within 48 hours of order receipt.

Forms of payment?
VIPS accepts AFT and Pcard payments.

Still have a question? Please contact us by clicking here.

While we make every effort to ensure that all information displayed on our website is correct, occasionally the image or description of an item may appear different online than the actual item. To continue our commitment to providing you with the best possible service, we will inform you of any known discrepancies when you place your order or as quickly as possible thereafter.